Privacy Policy
Last Updated: June 23, 2026
Introduction
This Privacy Policy explains how we handle information when schools use our school management and ERP platform ("Service").
We provide software that enables schools and educational institutions to manage academic, administrative, and operational activities. In most cases, the school determines what information is entered into the Service and how it is used. We process such information on behalf of the school to provide the Service.
Information Processed Through the Service
Schools may enter and manage information through the Service, including:
- School and organization information
- Student records
- Staff records
- Attendance records
- Academic records and grades
- Class, timetable, and administrative information
- Contact information provided by the school
We process this information solely for the purpose of providing the Service to the school.
Account Information
When a school registers for the Service, we may collect information necessary to create and manage the account, such as:
- School name
- Administrator name
- Contact email address
- Contact phone number
- Billing or payment-related information, if applicable
How We Use Information
We use information to:
- Provide and operate the Service
- Authenticate users and manage access permissions
- Maintain school-specific accounts and data
- Respond to support requests
- Improve the reliability and functionality of the Service
- Comply with applicable legal obligations
We do not sell customer data.
We do not use student, staff, or school data for advertising purposes.
Role of the School
The school is responsible for determining what information is entered into the Service and for ensuring that it has the necessary rights and permissions to provide that information.
Requests from students, parents, or staff regarding information maintained by a school should generally be directed to the relevant school.
Data Sharing
We do not sell or rent customer data.
We may share information with service providers that help us operate the Service, such as hosting, infrastructure, payment, and technical support providers, where necessary to provide the Service.
We may also disclose information if required by law or to protect the security, rights, or integrity of the Service.
Data Security
We use HTTPS/TLS to protect information transmitted between users and the Service.
Access to data is restricted through authentication and role-based access controls. The Service is designed to maintain separation between data belonging to different schools.
While we take reasonable measures to protect information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer data for as long as necessary to provide the Service and maintain active accounts.
Upon account termination, schools may request export or deletion of their data, subject to any legal or operational retention requirements.
Children's Information
The Service is intended for use by schools and educational institutions. Student information is provided and managed by schools through the Service.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: [email protected].